If you were overpaid for service, you can record the refund check information within EMR-Bear.
Entering a Refund Check
From the billing area, click the Money Tab, then click Refunds
Click Enter a new check
Fill in all the required details about the the refund check.
Applying Refunds to Billcases
Once you have entered a refund check, you can apply it to billcases in the system to balance them out.
From the the refunds area click the Magnifying Glass icon.
Here you can see details about the refund, as well as any billcases that you have already assigned to this check.
Search for a billcase by typing an ID, Payer ID, or Client Name into the box, then click Get Billcase
Once the billcase is loaded, click the blue + button in the Re Column.
Finally enter the amount and optionally which claim and/or EOB the refund originated from.